Risk & After-Sales
Warranty
A verbal warranty protects no one. We negotiate clear, written warranty terms before signing, not after the problem shows up.
What's included
Warranty
Negotiating warranty term and scope with the manufacturer
Clearly defining what the warranty covers and doesn't cover
Verifying the warranty is reflected in the contract
Managing warranty claims when they're needed
Monitoring compliance with the agreed warranty
Frequently asked questions
About this
Is the warranty the same across all manufacturers?
No; it varies a lot, which is why we negotiate it explicitly instead of assuming standard terms.
What happens if the manufacturer doesn't respond to a warranty claim?
We escalate the claim and enforce the contractually agreed terms.
Can I request an extended warranty?
It can be negotiated depending on the product and order volume.
Risk & After-Sales